Reported results
- Profit before taxation of $6,775 million, up 11 per cent (2010: $6,122 million)
- Profit attributable to ordinary shareholders of $4,748 million, up 12 per cent (2010: $4,231million)
- Operating income of $17,637 million, up 10 per cent (2010: $16,062 million)
- Strong balance sheet growth. Customer advances up 9 per cent to $269 billion and customer deposits up 11 per cent to $352 billion
Performance metrics
- Dividend per share increased 10 per cent to 76.00 cents per share (2010: 69.15 cents per share)
- Normalised earnings per share marginally up 0.5 per cent at 198.0 cents (2010: 197.0 cents)
- Normalised return on ordinary shareholders' equity of 12.2 per cent (2010: 14.1 per cent)
Capital and liquidity metrics
- Tangible net asset value per share increased 6.5 per cent to 1,355.6 cents (2010: 1,273.4 cents)
- Core Tier 1 capital ratio at 11.8 per cent (2010: 11.8 per cent)
- Total capital ratio at 17.6 per cent (2010: 18.4 per cent)
- Advances-to-deposits ratio of 76.4 per cent (2010: 77.9 per cent)
- Liquid asset ratio of 27.5 per cent (2010: 26.6 per cent)
